Warranty
Q: Does My Massage Chair Come With Warranty?
Yes, all our products come with free 1 year full coverage warranty.
Q: Can my OSIM product purchased in U.S/Canada be repaired overseas if it is still within warranty?
The company will definitely honour all warranty terms and commitments if the product (purchased from an OSIM Store) is located in U.S or Canada. We will do our best to provide assistance but note that any products requiring repair assistance BUT transited out of the country of original purchase will be subjected to costs of freight, custom/government taxes, service charges, delivery/collection charges, spare parts charges and/or any charges dictated by the regulations/policies of the country that the product is residing in.
Q: Does My Massage Chair Come With Warranty?
Yes, all our products come with free 1 year full coverage warranty.
Q: Can my OSIM product purchased in U.S/Canada be repaired overseas if it is still within warranty?
The company will definitely honour all warranty terms and commitments if the product (purchased from an OSIM Store) is located in U.S or Canada. We will do our best to provide assistance but note that any products requiring repair assistance BUT transited out of the country of original purchase will be subjected to costs of freight, custom/government taxes, service charges, delivery/collection charges, spare parts charges and/or any charges dictated by the regulations/policies of the country that the product is residing in.