All our products come with free 1 year full coverage warranty covering parts and technical assistance. For customer outside of mainland US, we will work with you to diagnose a fault, and supply parts (free of charge under warranty only) and technical assistance by email. All enquiries should be sent by email to email@example.com
Please note that warranties are personal to the original purchaser, and valid only in the original country of purchase.
Warranty cover excludes: wear and tear, user error, accidental damage and natural disaster. Service by non-OSIM personnel will render any warranty, whether legal or commercial, invalid, and no reparation will be offered.
If you have purchased your OSIM product from any other website or supplier please approach your retailer in the first instance, as your contract is with them, and we would be unable to verify your purchase details.